1. Send the Apology letter Promptly
2. Avoid focusing on the negative.
3. Be Forthright and Frank
4. Explain your Situation...
5. Short and sweet
6. Outline the Remedial Action
7. Authenticity and Sincerity
8. Give Assurance that the Error will not be repeated
9. Avoid blaming
10. Use a Personal Tone throughout the Letter..
Happy Learning....
6. Outline the Remedial Action
7. Authenticity and Sincerity
8. Give Assurance that the Error will not be repeated
9. Avoid blaming
10. Use a Personal Tone throughout the Letter..
Happy Learning....
1 comment:
Nice post on apology letter.
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